Featured case studyProduct delivery

Skip – Australia’s Order-Ahead Coffee & Food Platform

Skip lets more than a million Australians pre-order coffee and food at 2,000-plus cafés and eateries, shaving precious minutes off every visit and boosting venue throughput.

iOS
Android
Order Ahead
App Maintenance
Hospitality
Skip – Australia’s Order-Ahead Coffee & Food Platform
Featured delivery
2,000+

Connected venues

Changes needed to support real café and food-service operations across a large merchant network.

78%

Build warning reduction

Migrating native modules helped materially reduce warning noise in the release process.

Delivery Highlights

Kept a mature, high-volume ordering app compliant across shifting Apple and Google platform rules

Introduced operational features like multi-printer docket routing for busy venues

Modernised critical native modules while protecting an established production app

Build Scope
iOS
Android
Order Ahead
App Maintenance
Hospitality

Each project here is framed around the operational or product shift it created, not just the tooling behind it.

01

The Challenge

Skip’s ten-year-old hybrid codebase contained large native modules for docket printing, location, and push notifications. Keeping pace with Apple/Google SDK deprecations, new privacy rules, and venue-requested features strained their internal team.

02

Our Solution

Since 2023 we have acted as Skip’s mobile caretaker: • Upgraded iOS and Android targets every release cycle (now iOS 17 / API 35). • Migrated critical Objective-C ⇢ Swift and Java ⇢ Kotlin libraries, reducing build-time warnings by 78 %. • Introduced Face ID / biometric login on iOS and a multi-printer gateway so busy cafés can auto-route orders to coffee, food, and drinks stations.

03

Outcome

I have kept both the iOS and Android apps compliant with Apple and Google SDK/API requirements, integrated Firebase Crashlytics for real-time crash reporting, added support for printing to multiple printers, and implemented Face ID authentication on iOS.

The app stays compliant with shifting Apple and Google platform requirements
Operational venue workflows improved through multi-printer order routing
Biometric login modernised the iOS user experience without destabilising the wider app
Crash reporting gave the team stronger visibility into production issues
Native module migrations reduced technical debt inside a long-running hybrid product
Skip can keep shipping customer and venue improvements without a full rebuild
04

Key Figures

1M+

Australian users

Skip was already operating at serious consumer scale, which raised the bar for reliability and release quality.

2,000+

Connected venues

Changes needed to support real café and food-service operations across a large merchant network.

78%

Build warning reduction

Migrating native modules helped materially reduce warning noise in the release process.

What We Shipped

1Order-ahead with Apple Pay / Google Pay
2Skip Zero reusable-cup program
3Multi-printer docket routing
4Face ID / biometric login (iOS)
5Venue discovery & map filters
6Real-time order status and ETAs
7Loyalty stamps and targeted promos
8Crash-free analytics dashboard

Stack

Hybrid/Multi-Platform
Swift
Kotlin
Java
Braze
Firebase Crashlytics
App Store Connect API

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